Let's talk about
your project.

We reply to most inquiries within a couple of hours during business hours (Monday-Friday, 9 AM - 6 PM ET). If it's urgent, call us directly at (513) 951-1110. After-hours inquiries get a response by the next business morning.

Phone is fastest: call (513) 951-1110 for immediate help. For a detailed project inquiry, use the contact form or book a free consultation call through the online scheduler. You can also email us at hello@upforge.io.

Yes. We offer free 30-minute strategy consultations to every potential client. On the call we'll talk through your business goals and current challenges, then look at where we can help. There's no obligation and no pressure, just an honest conversation about what you need.

We're a web development and custom software company: websites and marketing sites (React / Next.js), web applications, e-commerce, integrations, performance and accessibility work, and AI-powered automation. We used to run as a full-service marketing and media agency, so we build with SEO, speed, and conversion in mind. We don't sell separate media production or ongoing ad-agency retainers today.

Yes. We're based in downtown Cincinnati, and we work with clients across the United States and internationally. Remote projects run on video calls, screen sharing, and project management tools. Many of our clients are outside the Greater Cincinnati area.

We've worked with clients in legal, real estate, e-commerce, manufacturing, professional services, restaurants, and technology startups. What we learn in one industry, we bring to the next project, wherever it comes from.

Timelines depend on scope. Most website redesigns launch in 2 to 8 weeks. Where you land depends on how much has to be verified before we write code, more than on page count. Most clients hand us the existing site and we start building within days, while a larger brand needs research and planning first. Custom applications and platforms tend to take 8-16 weeks or more. We'll give you a timeline specific to your project in consultation.

No. We don't lock clients into long-term contracts. A retainer is a deposit you pay up front. We bill against it at $150 an hour whenever we touch your project, for any reason, and send you a monthly report on what we did. Retainer clients go first, with emergency support from 8am to 11pm Eastern, 7 days a week. It's optional, and we'd rather earn the next project by delivering than hold you to fine print.

Pricing depends on scope. Most website redesigns run $4,000 to $15,000. Larger product builds and custom platforms range up to $50,000+. A retainer deposit is sized to your needs. Once the consultation gives us a clear picture of your project, we'll send a detailed proposal with transparent pricing.

Yes. Our office is on the 15th floor at 250 East 5th Street in downtown Cincinnati, a four-minute walk from Fountain Square. It's easy to reach from anywhere in Greater Cincinnati and Northern Kentucky. Please book an appointment in advance so we can make sure the team is there to meet you.

It helps to have your business website (if you have one), a general idea of your goals, an approximate budget range, and your ideal timeline. None of it is required, though. We're happy to think it through with you on the first call.

Yes, for clients on retainer. Retainer clients have emergency support from 8am to 11pm Eastern, 7 days a week for critical issues like outages or security concerns, and get a dedicated channel for it, because keeping your product online is part of the job. Without a retainer, we can still work on your project. We send an invoice at $150 an hour and respond within one business day, but there's no priority and no emergency support.